A standout among New Jersey BMW dealers
About our BMW dealer in New Jersey
The older building at this NJ BMW dealership has been knocked down and rebuilt into a brand new, completely renovated facility! The new BMW of Freehold building is an innovative, new and improved BMW Super Center! Visit our new facility where you can browse new BMW models and Certified Pre-Owned BMW models, as well as schedule BMW service, order genuine BMW parts, learn about BMW financing and much more!
Part of the award-winning DCH Auto Group, BMW of Freehold has distinguished itself among BMW car dealers by providing exceptional service and support in the sale of new and pre-owned vehicles. Our customers demand the best, and as we see it, purchasing a luxury car should be a unique and memorable experience. Here, professionalism, responsiveness and personal attention help make it so. The customer service for the sales and service departments was so high for 2008 that BMW awarded BMW of Freehold with the Center of Excellence award for 2009. This award is only given to 31 BMW centers in the U.S.A. The award is achieved when a BMW center has the highest levels of customer satisfaction, sales growth and other standards set by BMW North America. In short our New Jersey BMW dealer treats clients better and is aggressively seeking new business.
In fact, BMW of Freehold is a J.D. Power and Associates Dealer of Excellence, signifying our proven commitment to providing an outstanding customer experience. Only a handful of car dealers earn this distinction. Striving to exceed expectations from the outset, DCH has grown from a single dealership to 32 strong throughout Connecticut, New Jersey, New York and Southern California in just over 30 years.
All car dealers within the DCH Auto Group abide by our mission statement to be “an innovative industry leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.” We conduct our business in accordance with the following core values:
Innovation: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we give a quarterly Innovator Award at each car dealership.
Customer Satisfaction: Our New Jersey BMW car dealers have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
Employee Satisfaction: DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our car dealers offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. See employment opportunities >>
Integrity: DCH builds long-term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
Teamwork: All DCH employees go through the group's culture, value and team-building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy, and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. More about DCH Auto Group >>
We're also committed to the environment here at our NJ BMW dealership. All the used motor oil at BMW of Freehold is used to heat the back shop. Rather than putting it to waste or shipping it out, we put it to good use at the dealership!
At BMW of Freehold, our dedicated team includes no fewer than eight managers and assistant managers, always ready to provide courteous assistance in a welcoming, pressure-free environment. To ensure that our customers enjoy a varied selection, we maintain a large, diverse inventory of new and Certified Pre-Owned BMWs at all times, including many different combinations of colors and options. Our “virtual inventory,” consisting of BMWs that have been ordered for stock and are available for purchase, offers still more choices. And of course, you always have the option of having your BMW custom-built with the guidance of your personal BMW Client Advisor. More about the BMW Purchasing Experience >>
BMW of Freehold is conveniently located on Highway 9 in Freehold, New Jersey. We welcome you to visit our dealership and explore becoming a part of the BMW family of owners and enthusiasts. Once you drive one, you’ll understand.
Browse our inventory of new and Certified Pre-Owned BMWs. Or click here to contact us, or call 888-642-8920.